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What should I do if the plastic pallet is found to be damaged?

Mar 01, 2021

When customers inspect and accept the purchased plastic pallets, they occasionally find that they are damaged. At this time, they can communicate with the manufacturer after-sales and take remedial measures such as claim settlement or return.

The damage of plastic pallets involves many reasons such as production, packaging, and logistics. First, you can take a broken picture of the plastic pallet and send it to the customer service;

Then the customer service will investigate the real reason for the damage according to the damage situation; finally, the customer service will provide two remedies for return and reissuance and claim settlement, and the customer decides which solution to adopt.


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